• Fees are based on collections, so we don't get paid unless you get paid!
• All payments go directly to you – you retain complete control
• Daily claim generation and carrier follow up ensure faster pay-outs
• Frequent patient statement mailings reduce turnaround on patient obligations
• No ongoing administrative costs for paper, envelopes, forms or postage

• Our medical billing services are flexible enough to work with just about any practice of any size. Our streamlined delivery model enables us to adapt to your needs. If you are single physician practice, or have several offices with a team of providers, we can customize a medical billing solution to your needs.

• We can begin medical billing services as soon as you are set up in our system. We'll need some specific practice information to get started such as: practice name, address, UPIN, Tax ID, provider numbers, fee schedule, insurance IDs, etc. Once the information established, we can usually start submitting claims within a couple of days.

• We can begin medical billing services as soon as you are set up in our system. We'll need some specific practice information to get started such as: practice name, address, UPIN, Tax ID, provider numbers, fee schedule, insurance IDs, etc. Once the information established, we can usually start submitting claims within a couple of days.

• We will provide you with a toll free fax number (for use by your practice only) or you can scan all your documents to our repository processing system as and when you get the documents.

Your daily submission to Capri should include:

• A copy of the day sheet
• A copy of the each patient encounter form that includes all CPT, ICD-9 codes and modifiers and HCPC codes
• A copy of the front and back of each patient's insurance card
• A copy of each patient's authorization form
• A copy of each patient’s registration form
• A copy of check
• A copy of EOB

• All payments go directly to you. We request that you send us a copy of the EOB or verification of payment (check stub) so our records can be kept up to date for patient invoices and adjustments, but you retain complete control of your money at all times.

• We send out patient statements monthly after 30 days. We've found that weekly statement mailings reduce turnaround time and allow for receipt by the patient quickly after services are rendered. Reminder statements are sent after 30, 60 and 90 days if payment is not received, though a specific schedule can be tailored to meet your needs.

• Capri takes a detailed, customer service approach to assisting with billing questions. We know the impression we leave with your patients makes an impact on their impression of your practice. We provide a team of specialized Customer Care professionals to respond to billing inquiries. As part of our standard medical billing services, there is no additional charge to you for our in-depth customer support.

• Capri's fees are always based on a percentage of collections. We don't charge based on claims submitted, but on reimbursements received. This approach directly ties our success with yours and creates an immediate incentive for us to work together toward the same goals.

• We will send an invoice at the beginning of each month for medical billing services performed (i.e. successful collections) from the previous month.

• WCapri does not carry any set up fees or start up costs out to you. The only charges billed to your practice are defined by a percentage of collections.

• Yes. Capri is completely HIPAA compliant and has developed a program to support OIG suggested best practices for medical billing services.